Tag Archives: word 07

Wwlib.dll or Add-in Crashing Word 2007

By | June 3, 2009

Wow, I had one user yesterday having a problem with word 07. Every time she closed Word it would crash. The build-in diag tools didn’t find a problem. I tracked it down to a template add-in that I was unable to remove. When removing an add-in, Word doesn’t save the settings until either Word is closed or the dialog box has accepted the changes. But every time I tried to close the dialog box Word crashed and didn’t save the changes. Here are the steps to fix this: