Tag Archives: WINWORD

Wwlib.dll or Add-in Crashing Word 2007

By | June 3, 2009

Wow, I had one user yesterday having a problem with word 07. Every time she closed Word it would crash. The build-in diag tools didn’t find a problem. I tracked it down to a template add-in that I was unable to remove. When removing an add-in, Word doesn’t save the settings until either Word is closed or the dialog box has accepted the changes. But every time I tried to close the dialog box Word crashed and didn’t save the changes. Here are the steps to fix this:

 

 

 

Shlwapi.dll Error When Accessing Network Shares From Office 2002

By | July 16, 2008

I just had a user with a strange problem. When the user tried to access a network
file share from inside of any office 2002 application it would crash (Ya know, File>Open>Crash!).
The eventvwr was giving the error below:

 

Source: Microsoft Office 10
Catagory: None
Typr: Error
Event ID: 1000
Description: Faulting application winword.exe, version 10.0.6843.0, faulting module shlwapi.dll, version 6.0.2900.3231, fault address 0x000084aa.