Display Properties Tabs Missing or Dropdown Menu Causing an App Crash

By | April 2, 2008

The COO of our company had a mysterious issue. When working in an application such as outlook, it would crash if we tried to use a drop down menu. I then also noticed that in the event viewer there was an error with user32.dll. I researched the issue with M$ and a bunch of forums. Some users said that their display properties tab was missing and sure enough… The tabs were missing from the COO’s laptop.

Below is a simple fix.

 

 

 

———-COPY EVERYTHING BELOW THIS LINE———-

  

<?xml version="1.0" encoding="UTF-8" standalone="yes"?> <assembly xmlns="urn:schemas-microsoft-com:asm.v1" manifestVersion="1.0"> <assemblyIdentity processorArchitecture="*" version="5.1.0.0" type="win32" name="Microsoft.Windows.Shell.shell32"/>     <description>Windows Shell</description>  <dependency>                              <dependentAssembly>                   <assemblyIdentity                 type="win32"                name="Microsoft.Windows.Common-Controls" version="6.0.0.0"           publicKeyToken="6595b64144ccf1df" language="*"                processorArchitecture="*"   />                                </dependentAssembly>                  </dependency>                             </assembly>       

 

                       

 

———-COPY EVERYTHING ABOVE THIS LINE———-

    

1. Save the file as “WindowsShell.Manifest” to your %SystemRoot% folder (Usually this would be c:\windows).

    

           

This information is provided "AS IS" with no warranties expressed or implied.

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